Returns & Exchanges
At Alexander Hutton, we strive for sartorial excellence; however, if your selection does not meet your expectations, we offer a seamless 30-day return policy for all unworn and pristine garments. Our commitment to quality extends to our after-sales service, ensuring your experience remains as refined as our collections.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the items in their original Alexander Hutton packaging, ensuring all designer tags and security seals remain intact.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the exterior of your return parcel.
- 4.Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund will be processed to the original payment method within 5-7 business days.
