Frequently Asked Questions
Everything you need to know about the Alexander Hutton experience.
What materials are used in Alexander Hutton garments?
We pride ourselves on using only the finest ethically sourced materials, including long-staple Egyptian cotton, premium Italian wool, and sustainable silk blends to ensure longevity and comfort.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days. International orders may take between 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day complimentary return policy for all unworn items in their original packaging with tags attached. Pre-paid return labels are included in every shipment for your convenience.
Do you offer international shipping?
Yes, Alexander Hutton ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your specific location.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or contacting our concierge for personalized advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and interest-free installment plans through Klarna.